Meta's mission is to empower people to build community and bring the world closer together through artificial intelligence. As part of this mission, Meta believes that augmented reality and metaverse will be the future platform for connectivity for which conversation and interactional AI systems are going to be a critical component. Even today, millions of people use natural-language interfaces via in-home devices, phones, or messaging channels such as Messenger to connect with each other. During my time at Meta, I focused on creating new interactional technologies that have a deep understanding of the context and deliver a personalized experience to the user that is both task-oriented and empathic. Moreover, users are in charge of driving the interaction rather than following a predefined interaction flow. The next generation of interactional AI systems will be multi-modal and pro-active, integrating cues across several modalities to provide creative and on-spot response to the users through augmented reality enabled devices.